We take the responsibility of protecting your personal information and respecting your privacy very seriously! We will never rent, sell, loan, offer, or give away any of the information that you provide to us.

We might send you newsletters and or discounts / promotions specifically related to The Shelter B&B.

If you decide you no longer want to receive newsletters and special offers from us, you can click the unsubscribe button in the newsletter emails or email us direct on annie@theshelter.com.au.

Under no circumstances will any of your credit card information be given out. No one on the The Shelter B&B team has access to credit information. In the case that we conduct a transaction over the phone, we will promptly destroy any personal information given to us.

We never share any customer information with any 3rd parties for any reason, except to process and fulfill an order.

If you supply us with your telephone number or email address in store or online, you may receive a customer service call. We will only contact you to ensure superior customer service and order delivery. We will not call for any marketing or promotional purposes.

If you wish to have all of your information deleted, please email us at annie@theshelter.com.au or call us on 0418 853 635.